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Installation and Support

Installation and Support

We understand the need for an efficient technological ecosystem. We provide modern installation services and technical, remote, and physical support. We solve problems at any time of the day, thanks to the work of experts. Live the experience of trust of our customers by counting on a service of proven excellence.
Linux Professional Institute (LPI)
Google IT Professional Certificate
Sysadmins de Cuba
Cuban Company Foreign Company

Integral diagnosis of IT infrastructure [Somatón]

We identify the needs of the organization based on best practices and the current legislation in the country. We carry out a comprehensive diagnosis and propose an action plan.

Results to be expected by the customer

Comprehensive diagnostic report including:

  • Efficient use of telecommunications resources and services.
  • Regulatory norms established by the country.
  • Status of the physical and logical infrastructure.
  • Software and Hardware Requirements.
  • Accurate calculation and optimization of infrastructure prices.
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Instalación y soporte

Service contract price

20 thousand CUP

Diagnóstico integral de infraestructura informática
Diagnóstico integral de infraestructura informática
"You can't cure what you don't diagnose"

Installation Services

Installation of systems of proven effectiveness at national and international level.

Enterprise cloud solutions that will maximize your organization’s performance.

With the certainty that it follows the standards established for systems of its type.

Both in cloud and physical infrastructures.

Systems most in demand by our customers

  • Videoconferences
  • File management in the cloud
  • Web Email
  • Chat
  • Email
  • Active Directory
  • Firewall
  • FTP
  • Repositories
  • WebServer
  • Monitoring
  • VPN
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Instalación de sistemas de probada efectividad a nivel nacional e internacional.
"Build your business ecosystem"

Service contract price

On-demand

Soluciones para la nube empresarial que maximizará el rendimiento de su entidad.

Technical Support Service [Soporte]

Updating of each service/component installed.

Efficient correction of errors or problems.

Real-time monitoring of systems and their availability.

Ongoing updating of best practices and compliance with the legislation established in the country.

Backups, recovery and contingency measures.

Results to be expected by the customer

  • Ticket and incident management system.
  • Multiple communication channels.
  • Technical assistance during working days and hours.
  • Remote and secure assistance.
  • 24/7 real-time monitoring system.
  • Monthly summary of executed actions.
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Actualización de cada servicio/componente instalado.
"Keep what you have achieved"

Service contract price

16 thousand CUP/month

*Minimum 6 months contract

Actualización permanente de las buenas prácticas y cumplimiento de la legislación establecida en el país.
Monitoreo en tiempo real de los sistemas y su disponibilidad.

Comprehensive Offer

We provide a comprehensive infrastructure diagnostic service for your entire organization, with guaranteed installation and maintenance of the entire software ecosystem.

Diagnostic + Installation + Support

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Total offer cost

199 200 CUP/year

Annual payment with the possibility of monthly or quarterly payments.

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Full service process

Problem identification
The characteristics and conditions of the organization are identified.
Infrastructure survey
A diagnosis of the current infrastructure is performed. Possible improvements and vulnerabilities are identified.
Presentation of the proposal
Concrete response to the needs expressed by the client, based on the survey performed.
Approval and planning
A schedule is approved and established for the implementation of this proposal.
Execution of tasks
The actions agreed upon in the work schedule are carried out.
Maintenance and support
A monthly infrastructure maintenance and support plan is established.

Technologies

Dofleini uses proven open source technologies for its enterprise computing ecosystem
Zimbra ofrece un servidor y software de código abierto para la comunicación y colaboración
Nextcloud Hub
Squid Cache Proxy
Proxmox Virtual Environment
PfSense
NGINX
Jitsi Meet
OpenVPN

They trust Dofleini

Egrem
Cenesex
UNJC
ANEC
Aguas de La Habana

Integral diagnosis of IT infrastructure [Somatón]

Identification of deficiencies and classification into low, medium, and high importance.

Comprehensive infrastructure diagnosis.

Proposed action plan and implementation schedule.

Results to be expected by the customer

Comprehensive diagnostic report including:

  • Redundancy, data protection, and backups.
  • Monitoring, verification, and control.
  • Efficient use of telecommunications resources and services.
  • Status of the infrastructure.
  • Software requirements.
  • Accurate calculation and optimization of infrastructure prices.
Start now
Instalación y soporte

Service contract price

500 USD – 1500 USD

Diagnóstico integral de infraestructura informática
Diagnóstico integral de infraestructura informática
"You can't cure what you don't diagnose"

Installation Services

Installation of systems of proven effectiveness at national and international level.

Increase your organization’s performance with enterprise cloud solutions.

Strict compliance with the standards established for systems of its type.

Work both in cloud infrastructures and in your entity.

Execution of the action plan resulting from Dofleini S.R.L.’s diagnostic service.

Systems most in demand by our customers

  • Videoconferences
  • File management in the cloud
  • Web Email
  • Chat
  • Email
  • Active Directory
  • Firewall
  • FTP
  • Repositories
  • WebServer
  • Monitoring
  • VPN
Start now
Instalación de sistemas de probada efectividad a nivel nacional e internacional.
"Build your company ecosystem"

Service contract price

On-demand

Soluciones para la nube empresarial que maximizará el rendimiento de su entidad.

Technical Support Service [Soporte]

Updating of each service/component installed.

Efficient correction of errors or problems.

Real-time monitoring of systems and their availability.

Ongoing updating of best practices.

Backups, recovery, and contingency measures.

Results to be expected by the customer

  • Ticket and incident management system.
  • Multiple communication channels.
  • Technical assistance during working days and hours.
  • Remote and secure assistance.
  • 24/7 real-time monitoring system
  • Monthly summary of executed actions.
Start now
Actualización de cada servicio/componente instalado.
"Keep what you have achieved"

Service contract price

480 USD / monthly

*Minimum 6 months contract

Actualización permanente de las buenas prácticas y cumplimiento de la legislación establecida en el país.
Monitoreo en tiempo real de los sistemas y su disponibilidad.

Service Processes

Problem identification
The characteristics and conditions of the organization are identified.
Infrastructure survey
A diagnosis of the current infrastructure is performed. Possible improvements and vulnerabilities are identified.
Presentation of the proposal
Concrete response to the needs expressed by the client, based on the survey performed.
Approval and planning
A schedule is approved and established for the implementation of this proposal.
Execution of tasks
The actions agreed upon in the work schedule are carried out.
Maintenance and support
A monthly infrastructure maintenance and support plan is established.

Multiple technology coverage

Cloud Platforms
Amazon Web Services
Azure
Google Cloud
Software
WireGuard VPN
Nextcloud Hub
Observium Monitoreo
Nagios
Jitsi Meet
Zimbra ofrece un servidor y software de código abierto para la comunicación y colaboración
Rocket Chat
OpenVPN
Daisy Diana Vargas Vento

"From Dofleini Software we have learned the competitiveness that this market demands."

Daisy Diana Vargas Vento Deputy Director of Desoft's Business Integrator Division.