Installation and Support
We understand the need for an efficient technological ecosystem. We provide modern installation services and technical, remote, and physical support. We solve problems at any time of the day, thanks to the work of experts. Live the experience of trust of our customers by counting on a service of proven excellence.Integral diagnosis of IT infrastructure [Somatón]
We identify the needs of the organization based on best practices and the current legislation in the country. We carry out a comprehensive diagnosis and propose an action plan.
Results to be expected by the customer
Comprehensive diagnostic report including:
- Efficient use of telecommunications resources and services.
- Regulatory norms established by the country.
- Status of the physical and logical infrastructure.
- Software and Hardware Requirements.
- Accurate calculation and optimization of infrastructure prices.
Service contract price
20 thousand CUP
Installation Services
Installation of systems of proven effectiveness at national and international level.
Enterprise cloud solutions that will maximize your organization’s performance.
With the certainty that it follows the standards established for systems of its type.
Both in cloud and physical infrastructures.
Systems most in demand by our customers
- Videoconferences
- File management in the cloud
- Web Email
- Chat
- Active Directory
- Firewall
- FTP
- Repositories
- WebServer
- Monitoring
- VPN
Service contract price
On-demand
Technical Support Service [Soporte]
Updating of each service/component installed.
Efficient correction of errors or problems.
Real-time monitoring of systems and their availability.
Ongoing updating of best practices and compliance with the legislation established in the country.
Backups, recovery and contingency measures.
Results to be expected by the customer
- Ticket and incident management system.
- Multiple communication channels.
- Technical assistance during working days and hours.
- Remote and secure assistance.
- 24/7 real-time monitoring system.
- Monthly summary of executed actions.
Service contract price
16 thousand CUP/month
*Minimum 6 months contract
Comprehensive Offer
We provide a comprehensive infrastructure diagnostic service for your entire organization, with guaranteed installation and maintenance of the entire software ecosystem.
Diagnostic + Installation + Support
199 200 CUP/year
Annual payment with the possibility of monthly or quarterly payments.
Full service process
Technologies
They trust Dofleini
Integral diagnosis of IT infrastructure [Somatón]
Identification of deficiencies and classification into low, medium, and high importance.
Comprehensive infrastructure diagnosis.
Proposed action plan and implementation schedule.
Results to be expected by the customer
Comprehensive diagnostic report including:
- Redundancy, data protection, and backups.
- Monitoring, verification, and control.
- Efficient use of telecommunications resources and services.
- Status of the infrastructure.
- Software requirements.
- Accurate calculation and optimization of infrastructure prices.
Service contract price
500 USD – 1500 USD
Installation Services
Installation of systems of proven effectiveness at national and international level.
Increase your organization’s performance with enterprise cloud solutions.
Strict compliance with the standards established for systems of its type.
Work both in cloud infrastructures and in your entity.
Execution of the action plan resulting from Dofleini S.R.L.’s diagnostic service.
Systems most in demand by our customers
- Videoconferences
- File management in the cloud
- Web Email
- Chat
- Active Directory
- Firewall
- FTP
- Repositories
- WebServer
- Monitoring
- VPN
Service contract price
On-demand
Technical Support Service [Soporte]
Updating of each service/component installed.
Efficient correction of errors or problems.
Real-time monitoring of systems and their availability.
Ongoing updating of best practices.
Backups, recovery, and contingency measures.
Results to be expected by the customer
- Ticket and incident management system.
- Multiple communication channels.
- Technical assistance during working days and hours.
- Remote and secure assistance.
- 24/7 real-time monitoring system
- Monthly summary of executed actions.
Service contract price
480 USD / monthly
*Minimum 6 months contract
Service Processes
Multiple technology coverage
Contact Us
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Contact Us
Contact information
Please fill out the form and one of our specialists will respond immediately.
Any question or suggestion? Leave us your comment!
Join the Dofleini Software team!
Contact us
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Any question or suggestion? Leave us your comment!
We have partnered with Dofleini to manage best practices to grow the software industry.
"Etecsa and Dofleini consolidate an alliance that will make it possible to develop and scale several business models under an open innovation scheme".
"From Dofleini Software we have learned the competitiveness that this market demands."
For Gelect, the partnership with Dofleini is essential because we share the same philosophy based on evolution and innovation as the basis for institutional development.
Dofleini proves the commitment of the Cuban youth to the digitalization of the society.
DOFLEINI is a knowledge company. It is a creative space by nature, where your professional needs thrive, always accompanied by an intelligent smile.
DOFLEINI has been our strategic ally due to its excellence, which has allowed us to take off safely towards the IT development of the UNJC.
Thanks to Dofleini Software we have been able to develop something unparalleled, our online store for digital printing services in Cuba.
"Dofleini Software is a team of highly qualified and very creative professionals."
It is a strength for Cubadebate the strategic working alliance with Dofleini, which allows us to combine our communicational leadership with its advanced programming development and IT services, to generate innovative products in the cuban infocommunication context.